The IFRC Strategy 2030 calls for an urgent shift of leadership and decision-making to the most local level – placing local communities at the very centre of change so that actions are effective, inclusive and sustainable. Pour y parvenir, la FICR et les Sociétés nationales devront adopter une approche plus systématique, plus cohérente et de meilleure qualité pour s'engager auprès des communautés et leur rendre des comptes.
With CEA Information Management as a service, 510 supports this process. Our CEA team helps with writing CEA strategies that integrate (digital) feedback mechanisms and two-way communication tools into National Society guidelines and plans; we help with leveraging CEA data and evidence for decision-making by implementing (digital) products and processes that allow for more systemic collection, analysis, visualization and sharing of feedback data; and we work on improving the quality of the engagement itself.