The 121 platform is a user-friendly tool to streamline the Cash & Voucher Assistance (CVA) process, aimed at making CVA easy, safe, and fast and to help people affected by disasters meet their own needs. The platform is designed for simplicity, so users do not need to be information management experts to navigate it – basic CVA knowledge is sufficient. 

Through a portal, users receive an overview with real-time updates on: registration / validation / inclusion / review inclusion / payments / monitoring and evaluation. The portal has a familiar setup with real-time traceability and a dashboard, enabling efficient coordination and security through a privacy by design system.

“Previously, it took up to one week to process a payment.
With 121, making a payment can be done within minutes!” 

Berhanu W/yohannes, Finance and Grants Coordinator at EKHCDC 

Find our user manual and Frequently Asked Questions here